Frequently Asked Questions – For Students, Faculty and Staff

 What is the Office 365 ProPlus benefit for education?

Academic institutions that are Microsoft customers and license Office for all faculty/staff are eligible to offer Office 365 to their Students at no additional cost. Students can take advantage of free Office 365 ProPlus, through a self-sign up process if the institution hasn’t turned off the feature or once their institutions enable this option.

 Why is Microsoft introducing these changes?

Microsoft is committed to the success of each student and educator. Microsoft believes this offer will help students thrive in their educational endeavors by providing Microsoft’s best productivity solution at no additional licensing cost.

 Do I get anything else besides Office 365 ProPlus when I use the self-service process?

In addition to having access to the Office ProPlus client which has application like Word, Excel, PowerPoint and OneNote, which work across your PCs and Macs, you can active the clients on your iPad, iPhone, and Android Phone, giving you access to edit and review your homework on the go.

 What devices can I use Office 365 ProPlus on?

Office supports PCs and Windows tablets running Windows 7 or higher, and Macs with Mac OS X 10.6 or higher. Office for iPad can be installed on iPads running version 7.0 or higher. For information about mobile devices, visit www.office.com/mobile.

 What happens when I graduate?

When you graduate, your Office 365 subscription through your institution ends upon graduation. You may enroll into other consumer or commercial offers available.

 What does Office 365 ProPlus include?

Office 365 ProPlus comes with a full version of Office and familiar Office applications like Word, Excel, PowerPoint, Outlook, OneNote and more. Office 365 ProPlus is a user-based service and allows each student to install on up to five PCs or Macs, and five tablets (iPad) and access Office mobile applications on iPhone and Android phones. (Office Mobile applications are included with all Windows phones). More information here.

 Can students install Office for iPad through this Office 365 ProPlus benefit?

Yes, this would count towards the limit of installing it on 5 tablets. Just install the applications and sign in with your school ID.

For support installing office, please visit: Office Support

For general support, please contact MSDE at

When you contact support, please provide the students full name, school name and county.